Providing the highest level of guest service, The Phoenician's professional concierges are dedicated to the needs of both business and leisure travelers. With a personal touch and enthusiasm uncommon in a world accustomed to self-service and automation, they offer a broad range of services from planning local sight-seeing excursions to arranging for the next leg of an international tour. Stationed in the main lobby several concierges are available day and night to handle guest requests with great attention to detail. For international guests, the multi-lingual staff can assist with travel and business arrangements, and for families vacationing at The Phoenician, excellent child care is just a phone call away.
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Located just nine miles from Phoenix Sky Harbor International Airport, The Phoenician is convenient to the services of fourteen major airlines as well as charter services. Several smaller, regional airports located in and around the Valley of the Sun provide easy access for smaller aircraft and private planes. Ground transportation from local airports to The Phoenician is available via limousine, shuttle van, bus charter, taxi, sedan service and car rental. Car rental service at The Phoenician can be arranged through the on-site car rental desk. Executive car-and-driver service is available at the resort as well, with limousines, sedans and vans on-call at all hours.
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The Phoenician's Business Center offers computer typesetting services, as well as technical support. Desktop publishing services, for producing formal invitations or a quick fix to a presentation graph, are provided on-site. And for travelers conducting business on the go, notary services and complete shipping and packaging services are also available.